Do I need a special video player to play downloaded videos

While our MP4 videos support all platforms and should play on all system players (Windows Media Player on PC, QuickTime Player on Mac, Mac iOS and Android OS built in players, ...) straight away without any need to install any codecs, we strongly recommend using VLC Player to play our downloaded videos, especially 4K videos on PC, Mac and Linux computers.  VLC Player is a free cross platform (Mac, Windows, Linux, Android) extremely reliable and stable player. VLC player does not install any codecs into your system as it is a stand-alone player. You can download a full version of VLC Player at www.videolan.org for free.

Download VLC Player FREE (Windows, Mac, Linux)

Can I use my iPad, iPhone or Android mobile device to browse photo galleries, stream and download videos

YES PLEASE! We encourage everyone to use any mobile device. Our new website has fully responsive mobile friendly design. The layout of the website changes accordingly with the device screen resolution. Showing the most content on one line on large computer screens and less content on one line on tiny mobile screen devices so that you can still conveniently use your fingers to navigate through the website on relatively small mobile screens. You can even experience that when you rotate your mobile device. Most likely it will display more content on one line (two thumbnails on one line) when you rotate your device to a landscape mode, while it will display conveniently large thumbnails and controls (one thumbnail on one line) when you hold your device in a portrait mode.

You can use your mobile device to browse and download files (MP4 videos and photo ZIP files) from our website, but you should be aware, that downloading of large files into your mobile device can fill your device file capacity pretty quickly. Therefore it might be much more practical to use our streaming videos on mobile devices.

Which video format and resolution should I download

Currently we offer 7 different video resolutions for download. 540p (960x540px), 720p (1280x720px),1080p (1920x1080px) and 1440p (2560x1440px). Majority of casting sets are recorded on 480p camera and can be downloaded in 480p (720x480px) resolution only. Please download any resolution that suits your needs or you playback device resolution capabilities, but don't waste your device memory or time (e.g. there is no point to download 1440p (2560x1440px) video to play it back on Full HD (1080p) screen, ...).

Why there is no 2160p (3840x2160px) resolution available for download

Frankly, we did many video resolutions tests and there would be only small benefit on large 4K screens when you compare 1440p (2560x1440px) video to 2160p (3840x2160px) video, with both displayed on a large 4K Ultra HD screen. BUT the difference in file size between 1440p and 2160p video file would be pretty substantial. Meaning you would be have to download 2.25x larger file to get only slightly better picture! Most of our videos have a file size around 1GB in 1440p resolution, so that means you would need to download 2.25GB file in order to be able to play the same video in 2160p. As majority of our members still download 1080p videos we decided to go for 1440p instead of 2160p to keep the file size of our highest quality videos at reasonable numbers. It is the best compromise between the file size and the video quality. Surely, as the internet will be getting faster with time, we will start posting videos in 2160p (3840x2160px) or even in 8K (7680x4320px) later, we have absolutely no problem with that ;-).

Why do some parts of the website not display properly
What is causing the inability to stream videos

As the commercial banners and videos on the internet become more aggressive with time. Many browsers such as Firefox, Chrome, Edge, Safari implement solutions to stop these commercial videos or images to display or play. Sometimes the browser just stops the automatic payback or mutes the video, but at some really rare occasions it can block videos completely. All of that could be happening even more aggressively if you have some third party AdBlocker plugin installed in your browser. So should you have any problems with streaming videos or image galleries, you should check your browser and your AdBlocker settings. One of them might be blocking videos or images being displayed when you browse on our website. Chrome and Firefox usually displays that with an icon next to the address line (the one which displays our website address now). You can simply click this icon and allow the video playback from our website there.

Are there any download limits on WilliamHiggins.com

At the moment there is 17GB daily download limit applied during, BUT ONLY in the first 30 days of your membership!

17GB of data equals 10 hours of our highest resolution HD videos! Even if you exceeded the daily download limit, you can still continue to stream our videos and browse our photo galleries without any limitation. The download limit counter resets every 24 hours at 12:00 noon Central European Time. The download limit fights against hi-speed download robots and keep the download speed reasonably fast for all members. It should not affect any regular users of our website. At average speed of 800kbps it takes approximately 24 hours to download 17GB of data, that is why we chose the 17GB download limit.

Robot downloaders are forbidden on our website and anyone using robots to download our complete website should be aware that we have tools to identify robot downloaders and anyone using robot downloader risks of his account being blocked!